Privacy Policy

Effective Date: 8-4-2025

CEO Mobile Detailing (“we”, “us”, “our”), operated by Crab on the Moon LLC, is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website, book services, or engage with us through SMS communications.

1. Information We Collect

When you use our website or book a service, we may collect the following types of information:

Personal Information

• Full name

• Phone number

• Email address

• Vehicle details (optional during booking)

• Address (for mobile service delivery)

Booking & Communication Data

• Appointment details (service selected, date, time, location)

• SMS opt-in/opt-out status

• Communication preferences

Usage Information

• IP address

• Device and browser type

• Browsing behavior on our site

• Referral URLs and access timestamps

2. How We Use Your Information

We use your personal and usage data for purposes including:

• Processing and managing your detailing service appointments

• Sending appointment reminders, confirmations, and service updates via SMS or email

• Responding to your questions and providing support

• Sending promotions or special offers (with your consent)

• Analyzing website performance and user behavior to improve user experience

• Preventing fraud, abuse, and unauthorized access

• Meeting legal and regulatory obligations

3. SMS Communication

When you opt-in to receive SMS messages, you consent to receive:

• Appointment confirmations and reminders

• Reschedule/cancellation notices

• Promotions or special offers related to our detailing services

Opt-Out: You may unsubscribe from SMS notifications anytime by replying “STOP” to any message. After doing so, you’ll receive confirmation and no further messages unless you opt in again.

Need Help? Text “HELP” or contact us directly at hello@ceomobiledetailing.com or call ‪+1 (256) 466-6069‬.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it in the following ways:

• With Trusted Service Providers: For booking, SMS delivery, payment processing, or website functionality. These partners must follow strict confidentiality standards.

• Legal Requirements: If required to comply with laws, enforce our policies, or protect our users or business.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and track behavior on our site.

Types of Cookies We Use

• Essential Cookies: Enable basic site functionality like navigation and service booking.

• Analytics Cookies: Help us understand how users interact with the site so we can improve it.

• Marketing Cookies: Used to deliver ads tailored to your interests and measure ad performance.

You can manage cookies via your browser settings. Blocking some cookies may limit functionality.

6. Data Security

We employ industry-standard safeguards to protect your information, including SSL encryption, secure data storage, and access controls. However, no digital system is 100% secure. We encourage you to protect your login credentials and report any suspicious activity.

7. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

8. Your Rights & Choices

You have the right to:

• Request access to or correction of your personal data

• Withdraw consent for SMS or marketing at any time

• Request deletion of your information (as permitted by law)

To exercise these rights, contact us at hello@ceomobiledetailing.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of our services after changes indicates your acceptance of the new terms.

10. Contact Us

For questions or concerns regarding this Privacy Policy, contact:

Crab on the Moon LLC
Operating as CEO Mobile Detailing
📍 745 Bremerhaven St NW, Palm Bay, FL 32907, United States
📞 ‪+1 (256) 466-6069‬
📧 hello@ceomobiledetailing.com
🌐 https://ceomobiledetailing.com